Terms and conditions

General

These Terms & Conditions shall apply to all sales through Seaquelle AB and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon Seaquelle AB, unless approved in writing by an authorized representative of Seaquelle AB.

Price and Payment

Every product is shown including tax. In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment.

Delivery

The delivery time is stated in the shopping cart next to the various ways of delivery. If a product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual products.

In case Seaquelle AB has reason to question buyer’s solvency or ability to pay for delivered products, Seaquelle AB have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Seaquelle AB.

Return Policy

Seaquelle AB return period is 14 days. Seaquelle AB will, if under the jurisdiction of our return policy, refund you what you have paid for the product as soon as possible, but latest within 30 days of the product being returned. You are obliged to pay for the return delivery of the product. Returned products are to be sent as a postal package. Seaquelle AB will pay the delivery of the replaced product.
In your message to us you must clearly state that you regret your purchase. The return period is counted from the day you received the purchased the full, or a significant part of the product.

You do not qualify for our return policy if:

Seaquelle is not responsible for damages caused by natural wearing, such as bleaching of colours when exposed to sunshine, salt water or chlorine.
The seal of authentication of the product has been broken/opened.

You are obliged to keep the product in the same condition as when delivered.
You must not have used the product, however you have the right to investigate the condition of the product when delivered. If damage or harm is caused to a product while investigated the product does not qualify for the return policy.

Reclaim

In the unlikely event that the product you receive is flawed or defective in any way, please notify us directly (as soon as possible) so we can arrange for a replacement or refund. For flawed or defective purchased we will refund both the garment and shipping costs (excluding import taxes or other fees out of our control).

Privacy Policy

When ordering a product you will be asked to fill in your personal information. Upon purchase you agree to this information is stored in accordance with Seaquelle AB’s privacy policy in order to fulfil our agreement to you as our customer. In accordance to the Swedish law of Personuppgiftslagen (198:204) you have the right to know the information Seaquelle AB have registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.

Force Majeure

Seaquelle AB is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.

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